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Getting Help

If you need help, first check the frequently asked questions, our you can search for help, or ask questions, in our support forum.

If you need additional help, please email support at or use the priority support email address you received after your purchase.

Support is offered from 8 am to 6 pm, PST, Monday through Friday (excluding major US holidays), and evenings and Saturdays when available. Questions are usually answered in less than 2 business hours, but may take up to 1 business day if the support volume is high.

If directed to by support, click here to start an Interactive Support Session.

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